Privacy Policy

Introduction

easyimmigration.ai ("we," "our," or "us") operates the easyimmigration.ai platform, a client proposal and onboarding tool designed for immigration attorneys and law firms. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By accessing or using easyimmigration.ai, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access the platform.

Information We Collect

We may collect information about you in a variety of ways, including:

Account Information

• Name, email address, and phone number
• Law firm name, bar number, and professional credentials
• Billing address and payment information

Client Data You Provide

• Client names, contact information, and case details that you enter into the platform
• Immigration forms, documents, and checklists you generate or upload
• Proposal content, engagement letters, and fee schedules

Automatically Collected Information

• Device and browser type, IP address, and operating system
• Usage data such as pages visited, features used, and session duration
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the easyimmigration.ai platform
• Process transactions and send related information, including confirmations and invoices
• Generate proposals, checklists, and documents on your behalf
• Send administrative information such as updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Monitor and analyze usage trends to improve user experience
• Comply with legal obligations and enforce our terms of service

Data Security

We implement industry-standard security measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest (AES-256)
• Regular security audits and vulnerability assessments
• Role-based access controls and multi-factor authentication
• Secure cloud infrastructure hosted in SOC 2-compliant data centers

While we strive to use commercially acceptable means to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

Client Data & Attorney-Client Privilege

We understand the sensitive nature of immigration case data. Client information you enter into easyimmigration.ai remains your property. We do not access, review, or use your client data for any purpose other than providing the services you have requested, unless required by law.

We do not sell, share, or disclose your client data to third parties for marketing or advertising purposes.

Third-Party Services

We may use third-party service providers to facilitate our platform, including:

• Payment processing: Stripe or similar PCI-compliant payment processors
• Cloud hosting: Amazon Web Services (AWS) or similar infrastructure providers
• Analytics: Aggregated, anonymized usage analytics to improve the platform
• AI services: Language model providers for document generation (no client data is used for model training)

These third parties have access to your information only to perform specific tasks on our behalf and are obligated to protect it.

Data Retention

We retain your account information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

Upon account deletion, we will remove your personal information and client data within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or enforcing agreements).

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured, machine-readable format
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@easyimmigration.ai.

Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and understand how you use our platform. You can control cookie preferences through your browser settings. Disabling cookies may affect platform functionality.

Children's Privacy

easyimmigration.ai is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete that information promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

easyimmigration.ai
Email: privacy@easyimmigration.ai